Shipping policy

Shipping Policy

Thank you for choosing Sworn to Protect LLC. We are committed to delivering your order in a timely and secure manner. Please review the following shipping policy for detailed information on how we process and handle shipments.

Processing Time

  • All orders are processed and shipped within 2 business days (Monday through Friday, excluding holidays) after payment has been received and confirmed.

  • Orders placed after 3:00 PM PST or on weekends and holidays will be processed the next business day.

  • You will receive an email notification with tracking information once your order has shipped.

Shipping Rates and Methods

  • Shipping costs are calculated based on the weight, size, and destination of your order. You will be able to view the shipping costs during checkout before confirming your purchase.

  • We offer a variety of shipping options:

    • Standard Shipping: Typically arrives within 5-7 business days.

    • Expedited Shipping: Typically arrives within 2-3 business days.

    • Priority Shipping: Typically arrives within 1-2 business days.

  • Please note that shipping times are estimates and are not guaranteed by Sworn to Protect LLC. Delays may occur due to weather conditions, customs processing, or other unforeseen circumstances that are beyond our control.

Shipping Address

  • Please ensure that your shipping address is correct at the time of purchase. Sworn to Protect LLC cannot be held responsible for orders that are delivered to incorrect or incomplete addresses provided by the customer.

  • We are not responsible for any lost, stolen, or undelivered items due to incorrect address details.

Order Tracking

  • Once your order has shipped, you will receive an email containing your tracking number. You can use this number to track your package via the carrier’s website.

  • Sworn to Protect LLC is not liable for any delays once the package is with the carrier.

International Shipping

  • We currently ship to the United States and select international locations. International shipping costs will be calculated at checkout, and customs duties or taxes may apply depending on your location.

  • Sworn to Protect LLC is not responsible for any customs fees, taxes, or import duties imposed by the destination country. These charges are the responsibility of the customer.

  • Please note that international orders may take longer to arrive due to customs processing and international transit times.

Lost or Damaged Items

  • Sworn to Protect LLC is not responsible for any lost or damaged items once they are shipped and in the possession of the carrier.

  • If your package is lost or damaged during transit, please contact the carrier directly using the tracking information provided to file a claim. We recommend purchasing insurance at checkout to protect your order.

Order Modifications and Cancellations

  • If you need to modify or cancel your order, please contact Sworn to Protect LLC immediately at sworntoprotectllc@gmail.com. We can make changes to orders before they are shipped, but once the order has been shipped, it cannot be modified or canceled.

Delays or Shipping Disruptions

  • While we make every effort to ensure that your order arrives on time, shipping delays may occur due to weather, natural disasters, or other factors beyond our control. In such cases, Sworn to Protect LLC is not responsible for any delays in delivery.

Refused or Undeliverable Packages

  • If a package is returned to us due to refusal, incorrect address, or inability to deliver, the customer will be responsible for any return shipping fees and reshipping costs. Refunds will only be issued if the order is returned to us in unopened, unused, and resellable condition.

Customer Service

If you have any questions about our shipping policy, need assistance with tracking your order, or have issues with your delivery, please reach out to us at sworntoprotectllc@gmail.com. Our customer service team will be happy to assist you.